Two-Factor Authentication (2FA) is an essential security feature that protects your account by adding an extra verification step. After entering your password, you'll receive a 6-digit code via email to confirm your identity, ensuring your account stays secure even if your password is compromised.
How to enable 2FA for your account
For individual authors
Go to My account on your profile icon and navigate to the Security tab.
Toggle the Enable Two-Step Verification option.
Read the important information about how 2FA works and click on Enable Two-Factor Authentication to confirm.
The 2FA will be successfully enabled on your account, and during login, you will now receive a 6-digit OTP (One-Time Password) via email for verification.
To Disable 2FA, return to the Security tab in your account settings, and toggle the switch off.
Note: If your organization enforces 2FA, you will see a message in the Security tab:
“Two-step verification is enabled as per your organization’s policy.” In this case, you cannot enable or disable 2FA individually.
How to enable 2FA for your organization
Admins can enable 2FA for the entire organization by contacting our Support Team at [email protected]
-> Once enabled, the 2FA will be applied to all authors in the organization, and individual authors will lose the ability to modify their 2FA settings.
If the organization-level 2FA is disabled later, the authors regain control over their individual settings and can enable/disable it as needed.
How to log in with 2FA
Once 2FA is enabled on your account, enter your username and password on the login page (https://live.easygenerator.com/signin).
Then, check your registered email for a 6-digit OTP.
After that, enter the OTP on the verification page and click Verify Code.
Note: If the code expires (after 60 minutes), you will need to log in again to generate a new one. The Resend Code option should only be used if you did not receive the validation code via email on time.Upon successful verification, you will gain access to your account.
Frequently Asked Questions
What happens if I don’t receive the OTP?
You can check your spam or junk folder to find the email, or wait 45 seconds, and click on Resend Code.
Can I disable 2FA after enabling it?
Yes, if your organization does not enforce 2FA, simply toggle off the 2FA setting in your account settings.
What if my organization enforces 2FA?
If your organization enforces 2FA, individual authors won’t be able to change the setting. In this case, it's best to reach out to your organization's Admin.
How is 2FA different for Admins?
The organization's Admins can enforce 2FA across the organization. This setting overrides individual author preferences.
What happens when I leave an organization with enforced 2FA?
You regain control over your 2FA settings and can enable or disable it independently.
Can I use the same OTP for multiple login attempts?
No, each OTP is tied to a specific login attempt. If you restart the login process, the previous OTP becomes invalid and you must use the most recent one.
Should you have any questions, do not hesitate to contact our Support Team for assistance at [email protected]