EasyAI’s Text-to-Speech (TTS) functionality is designed with security, privacy, and responsible AI use as core principles. The feature enables users to convert text into natural-sounding audio while ensuring strong protections for data throughout the processing lifecycle.
Architecture and Processing
EasyAI integrates with ElevenLabs as a specialized third-party Text-to-Speech provider. Text submitted for TTS generation is transmitted securely to ElevenLabs for audio synthesis and returned to EasyAI once processing is complete. Audio generation occurs solely to deliver the requested functionality and is not used for unrelated purposes.
Data Protection and Privacy
Encryption: All data is encrypted in transit using TLS 1.2+ between EasyAI, customers, and ElevenLabs.
Data minimization: Only the text required to generate audio is shared with ElevenLabs.
No training on customer data: Customer content submitted for TTS is not used to train or improve AI models, in line with contractual and provider policies.
Access Control and Tenant Isolation
Access to TTS functionality is governed by role-based access controls within EasyAI.
Processing occurs within logically segregated environments to prevent cross-tenant data exposure.
Monitoring and Abuse Prevention
Automated monitoring and moderation controls are in place to detect misuse, policy violations, or anomalous behavior.
Logging and alerting support incident detection and investigation.
Third-Party Risk Management
ElevenLabs is assessed as part of EasyAI’s third-party risk management process.
Security and privacy practices are reviewed to ensure alignment with industry standards and EasyAI’s internal security requirements.
Human Oversight and Responsible Use
Generated audio is intended for assistive, non-critical use cases.
Users remain responsible for reviewing and approving generated outputs before distribution.
Business Continuity and Resilience
The platform includes monitoring, fallback mechanisms, and contingency planning to ensure service continuity in the event of provider disruption.